Westminster Towers Apartment Homes

Reviews

• ★ ☆ ☆ ☆ ☆
  Residency started out with disruptive construction of a number of floors in 1341 North avenue which included no set time table of completion. Every morning random construction guys who spoke no english asking to come into my apartment to work on the radiator system. Banging noises, walls breaking and no set schedule. Management tells tenants via memos slipped underneath the door. Cheap carpet, mold in certain areas of apartment, old radiator system and cabinets and appliances. I submitted work order when I first moved in for holes underneath kitchen sink to be covered with ply wood as it appeared rodents were coming from there (Thank God I never saw any rodents, could be because I taped the cabinets shut) at the time I broke my lease 17 months later, it had yet to be even done, SMH. My next door neighbor (the only neighbor I found friendly) told me she had water leak issues which I seen with my own eyes and she often had to call building inspectors of Elizabeth to get resolved, also she complained of rodents including MICE. I did see a few roaches during my tenancy but I kept those crawlers away by keeping place clean and having exterminators come every month. Fire Alarm system going off all times of the morning. Normal routine was at 3 am Fire trucks in front of the building and mgmt has no answers claim the "fire system" is old needs to be updated. Residents are nasty for the most part including dumping trash anywhere and everywhere but in assigned trash areas. One time I saw trash in the main lobby floor just scattered everywhere, some nasty pigs live at Westminster. Most are not very friendly at all or even speak to you. I often saw pet poop and pee from residents who had dogs in the hallways and stairwells. Management does nothing about it. Carpet in East bldg 1341 needs to be torn up and destroyed has nasty smell putrid. They try to cover nasty odor and mask with cleaning products but most days and nights the stench is unbearable. Shows cheap investment by property owners. Leak in my apartment from March 2017, took maintenance four months to come patch up and they never came back to fix and or plaster/paint over the ceiling, (see pictures). This place is the true meaning of a HOT ghetto MESS and disorganized, revolving door of maintenance team and supervisors, 3x different Maintenance teams in 17 months as well as 4 different Head Leasing Agents. They need to bring Susanna back. Smell of drug use everywhere in hallways and stairwells, light an inscent for godsake. They need to update EVERYTHING. They take better care of the 801 building and treat the sister building 1341 like an abandoned stepchild. New Leasing Agent Marina is very nasty and unwilling to resolve former resident issues. The fact remains as of today I have yet to be given my Deposit back, despite being told by the Leasing Manager Teresa Hanna that my deposit would be credited back to me. They are now spinning and giving me B.S. excuses as to why my deposit will not be returned, VERY DISAPPOINTED. As a Hard working Tax paying citizen who paid their rent on time and or early every month of my tenancy I take being lied and cheated to very seriously. Just for FYI, I broke my lease early due to work relocation (THANK GOD) and have since moved into a much more organized and resident focused complex in another state. I paid the leasing cancellation fee (Which is 2 months rent) and I paid my remaining balance in rent and parking fees. I also spent over $500 to repaint the apartment back to its leased color and was told by the same new nasty leasing agent Marina that I'm being charged to paint the apartment back, HORRIBLE. It's okay, I have pictures and video of how I left the apartment and neighbors to corroborate that I returned all necessary items. I will be contacting my Lawyer right away! If you haven't figured it out by now.........DO NOT MOVE HERE!!!
  By Katrina Goodlett, February 13, 2018
• ★ ★ ★ ★ ☆
  My first apartment with my boyfriend and I haven't been happier. Of course nothing is perfect but they came to my every need. They fix things very promptly I am very satisfied and happy living there. Everyone is so friendly and feels like everyone is family. Diane and Teresa are very helpful and polite and kind. Anytime I have a complaint they are there to fix it and be has helpful as they can. Maintenance team as well is kind and polite. Thank you all for making my first apartment experience great!
  By Jennifer Pedroza, January 17, 2018

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